Can someone here please critique my resume… be honest, not mean?

Can someone here please critique my resume… be honest, not mean?

okay…….. I’m not getting any responses from my resume…….
what do I need to change or reword…..
it is only 2 pages when printed….

OBJECTIVE:
Seek a challenging Administrative Support / Office position where I can implement my current skills and knowledge while contributing to the success of the company.

QUALIFICATIONS:
Knowledgeable in several different areas of an office setting and general administrative duties including:
* Excellent customer service skills.
* Efficient and reliable communication with staff, supervisors and clients.
* Ability to work with minimal supervision or in a team environment.
* Processing of client information, including insurance and billing inquires.
* Scheduling of appointments.
* Filing and maintaining office and client records.
* Ordering supplies for office and clients.
* Resolving inter office disputes.
* Answer client calls and dispatched couriers according to priority of call and courier location.
* Performed follow-up on dispatches with clients.
* Excellent time management and organizational skills and the ability to multi-task.
* In-depth ability to think and act quickly, calmly in a stressful or emergency situation.
* Demonstrates particular attention to detail, procedures and confidentiality.
* Ability to train new employees in office procedures.
* Immense ability to learn job-related material.
* General understanding of computer technology.
* General office knowledge including but not limited to: keyboarding, 10-key, data entry, filing, customer relations, multi-line phone skills, faxing, copying, ordering supplies and the ability to operate and troubleshoot most types of office equipment.

EMPLOYMENT:
REAL ESTATE AGENT / REALTOR
August 2004
* Successfully works with home buyers and sellers to profitably list and sell homes ensuring positive experience for everyone involved. Additional areas of expertise include:
Contract Negotiations, Pricing & Proposals, Business Development, Market & Competitive Analysis, Consultative/Solution Selling, Customer Acquisition Strategies.

HSRH HOSPITAL – Relief CPhT
May 2000 / August 2004
* Computer data entry of patient admissions, physician orders, charges, credits, medication administration records, and ordering of drugs and supplies.
* Fill, label and prepare medication for dispensing to nursing carts.
* Pre-packing of bulk medications, maintain controlled narcotics and audit narcotics and medication stock.
* Receiving medication, stocking shelves and checking and pulling outdates.
* Knowledge of aseptic technique and IV preparation.
* Fill nursing carts and inspection of crash carts.
* Perform and maintain inventory control and workload records.
* Maintain patient medical records.

RTYH COLLEGE – Instructor
January 1998 / August 2004
* Instructor for Phlebotomy Certification, Basic Phlebotomy, and Phlebotomy for Nurses and Healthcare Professionals.
* Develop curriculum, syllabi, course outline, lesson plans, and course material for phlebotomy courses.
* Coordinated and conducted phlebotomy lectures.
* Developed and administered phlebotomy exams.
* Instructor for Driver Safety / Defensive Driving Course through the T.E.A.

QDL – PSC Relief Group Lead Phlebotomist / Office Supervisor
February 1996 – February 2002
* Managed day-to-day supervision of lab operation and personnel.
* Proper collection of blood and urine samples for testing.
* Responsible for scheduling, evaluations and training of staff.
* Resolve technical and personnel problems.
* Received calls from clients, dispatched couriers according to location & priority of call.
* Follow-up with clients and couriers on all calls and dispatches.
* Recognized operational problems / errors and initiates corrective action.
* Computer data entry of patient information, orders and testing results.
* Performed inventory and ordering of supplies for office and clients.
* Handled general office duties including answering multi-line phones, billing inquiries, customer service, filing, faxing, and general office duties.
* Scheduling patients for testing procedures.
* Processed and filed paperwork of patient’s insurance / Medicare / Medicaid.
* Maintained a safe and clean environment.

EDUCATION:
BTHG COLLEGE
REAL ESTATE DEVELOPMENT:
Real Estate Curriculum

MEDICAL PROFESSIONAL DEVELOPMENT:
Medical Curriculum

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3 Comments for Can someone here please critique my resume… be honest, not mean?

  • 1. Jeffrey  |  December 27th, 2010 at 2:07 am

    you’ll never get hired.

  • 2. Deanna  |  December 27th, 2010 at 3:04 am

    Things that jump out to me:

    Under your qualifications, your tense changes a few times, I see filing, answer and dispatched – it would read better if it were consistent (and to be honest seems to contradict the point about attention to detail).

    Also, under qualifications I think there are a few points that are repeated in your last point. I would take out the repetitive items:

    General office knowledge including but not limited to: keyboarding, 10-key, data entry, multi-line phone skills, and the ability to operate and troubleshoot most types of office equipment including fax and photocopier.

    Also – did your job at the realtors end in August 2004, or is that where you are currently employed? If the latter is the case, I would put August 2004 – present.

    In terms of your listing of dates for previous employment, I am confused by the following: January 1998 / August 2004
    Does this mean that you worked there for the month of Jan 98 and Aug 04 but not in between?

    You list one job as having worked there from February 1996 – February 2002, so again I think consistency is needed if the above job was from Jan 98 to Aug 04. And personally I think the dash looks far better than the slash to separate your start and end dates.

    Good luck in your job search!

  • 3. spalmer  |  December 27th, 2010 at 3:20 am

    I would limit your resume to 1 page… you’ve got too much information and no one is going to take the time to read all of it. They may receive dozens of resumes, most of them are going to be scanned and dismissed withing a few seconds. I would limit your responsibilities for all previous jobs to a maximum of 2 or 3 items – pick the most important that relates to the position you’re seeking. Obviously, it doesn’t matter that you collected blood and urine samples if you’re applying for jobs in an administrative office. Keep only responsibilities that apply, such as scheduling and filing. Be more specific. For your job listed last, how many patients did you schedule per day or week for testing (or month). It doesn’t have to be a perfect guess… and educated guess is fine. You could then state: scheduled an average of 40 patients per week for testing.

    Good luck! Your resume’s not bad, just make sure to use consistency with regards to tense, and to shorten it up. You could leave out the job as instructor at Ryth College since you had other employment during that time. That would save room, and being an instructor isn’t going to help you with your current career objective. Many people now recommend leaving off the career objective because so many people just write a basic one. I don’t use one, and I was able to obtain work in a new career-field. My career advisor recommended that I leave the objective off. Your better bet is to make sure you write an awesome cover letter for each job you apply for.

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