HP C4500 Scanner problem?

HP C4500 Scanner problem?
I’m at home now, so I have to use the wireless connection to connect to my dad’s printer/scanner. Its a C4580 Photosmart printer with a scanner on top (and I have a Macbook Pro). Basically, the scanner worked fine and scanned 8 pictures without problem, and then, it decides to shrink the area of what I wanted to scan from the picture, and tilts it about 45 degrees so its diagonal. I have no idea why it just started now.

This is what I’ve done so far, and nothing changed:

-got rid of a bunch of old files to clear up the memory
-restarted my computer
-turned the printer on/off
-closed and reopened HP photosmart studio

I have no idea what else I can do to make this stupid thing work correctly! It did give me a message about there “being no more memory” to save, so that’s why I trashed a lot of old files and deleted them.
Please help!

Best answer:

Check your viewer. Sometimes, the viewer will rotate the pic 45 degree and it looks smeared sort of. That is the problem when you exchange data between PC and Mac. Save the image as jpeg. That should solve the problem.

Tags: C4500, problem, Scanner

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