metrologic barcode scanner problems?

metrologic barcode scanner problems?
I am using a Metrologic voyager MS9540 barcode scanner

it doesnt scan all the numbers on an item (eg. 05849680 will scan 584968) I need it to scan ALL the digits on ANY barcode into the field. the manual is just wayyyyyyyyyyyyyyyyyyyyyyyyy too complicated to figure it out… it has to be used in a convenience store enviroment. (today i scanned the code above and it showed me another item with the same digits so its a must)

I scanned a 3 muskateers barcode and it showed me a skittles with the same digits!!!!!!!!!!!!!!!!

please tell me how to do that… specifically what way to get it to do that
its draining

thanks in advance

Best answer:

Hi,
It looks to me like you’re reading UPC-E barcodes, which are the shorter retail codes typically seen in the U.S. The first digit, 0 in your case, is called the number system. The trailing digit (also a 0 in this case) is called the check digit. What you need to do is enable the transmission of those digits. So try the following:
1. Download the configuration guide for the scanner at ftp://ftp.metrologic.com/pub/download/productmanuals/00-02544.pdf
if you don’t already have it.
2. Open the configuration guide to page 3. Scan the barcode that says Enable UPC-E.
3. Turn to page 46 and scan the barcode that says Transmit UPC-E check digit.
4. Now turn to page 47 and scan the barcode that says Transmit Lead 0 on UPC-E.
If you take those steps you should now get all of the digits of your barcode.

If for some reason this doesn’t work for you, give a call to the Honeywell tech support team. Honeywell owns Metrologic now. You can reach them at 800-782-4263 option 4 for tech support. It doesn’t matter where you bought the scanner they will give you support.

For more information on barcodes and barcode scanners visit my website.

Tags: Barcode, metrologic, problems, Scanner

Under Forum