My HP scanner is not working?

My HP scanner is not working?
Okay, I have a HP Photosmart C4385 All-In-One Printer-Scanner-Copier. And the printer and copier work fine but the scanner seems too not be working, It seems so always say “USB or wireless not connected” May anybody help me please? Oh and I’m not very useful in technology.

Best answer:

The error message usually occurs when there is a problem with the cable connection between the computer and the printer/copier. The scanning requires a very clean signal between the two units. The cable should be no longer than 2 metres. Try a good quality cable and the problem should be solved.

Thanks.

Tags: Scanner, working

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