Paying cash but clerk not scanning items?
Paying cash but clerk not scanning items?
For years I’ve been a regular at a convenience store a couple of blocks from my house. We often walk up after work and get the same thing so we always know how much it’s going to be.
The last several times I was there the clerk accepted the cash but did not use the UPC scanner to ring up the purchase.
He’s been working there a few months now but it’s only been in the past month that I’ve been sticking to cash instead of debit.
There is no on-site manager. This person appears to work alone although there are security cameras in the store (I’m sure no one watches them unless there’s a problem though).
Finding the store owner’s name/address would not be difficult as my state maintains business data bases online.
I am extremely reticent to insinuate theft since I don’t know that to be true, but it’s a common problem for these types of businesses and if I were the owner I’d want a heads-up.
What would you do?
Best answer:
He probably knows the cost of the items and is putting the money in the cash register.
If you feel the need you can still contact them and ask why they are changing the procedure, this will indirectly inform them and they can take action.
in this way you are not judging anyone nor insinuating anything
Tags: cash, Clerk, items, paying, scanning
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2 Comments for Paying cash but clerk not scanning items?
1. tracy | September 12th, 2006 at 12:41 am
Our area has had a hard time with this kind of theft — two prominent franchises shut down because of it! The employees get to know the price of things, including tax — then ACT like they are ringing up the purchases, but pocket the money. This is only done when the customer pays cash.
I would suggest that you file a valid concern, then let management figure it out. They might as well put those cameras to good use — especially if it means their livelihood.
2. Jessica | September 12th, 2006 at 12:48 am
I think what you should do is ask for a ‘receipt’. Then the clerk must ring in the items into the cash register. That should insure that at least for your purchases, any thoughts of theft of quick cash would leave his or her mind.
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