Questions about my Job?
Questions about my Job?
I am an employee at CVS and we have this challenge that who ever answer these questions correctly will win a prize. Can someone help me with these questions.
1) When is it correct to use a taxable, non-taxable key at the register?
a)To refund a an RX script
b)To correct an ExtraCare card scan after the purchase?
c)To correct a coupon after purchase?
d)To refund a product without a barcode?
e)To ring up a customer purchasing a newspaper?
f)None of the above
2) What are three EAS alarm tags and three CVS security labels on product that are identified by RLPM or store manager. List them and why you picked them?
1.
2.
3.
3) Top 3 causes of shrink?
1.
2.
3.
4) How does customer service reduce shrink?
Under Forum
1 Comment for Questions about my Job?
1. Craig R | February 15th, 2011 at 8:50 am
1) The answer is “f”. The taxable/non-taxable key is used during purchases, not refunds and corrections.
2) This is a trick question. EAS alarm tags are designed so that they cannot be identified by the consumer. They put this question in to weed out the people who aren’t paying attention.
3) Top causes of shrink:
1. Temperature (cold = more shrinkage)
2. Moisture (wet = more shrinkage)
3. Stress (high stress = more shrinkage)
Good luck!
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