Virus protection not monitored?

Virus protection not monitored?
I have been using AVG all of the time and when i restarted my computer, I got a problem saying that AVG is virus protection is not being monitored and my AVG virus scanner shows a little apostrophy symbol, like Warning. I dont know what to do. I want to get my computer fixed.
I thought that csrss.exe and smss.exe are responsible for this, but i dont know. I was thinking about formatting my hard drive and reinstalling windows because that always ensures that my computer is safe.
basically, my computer sais that virus protection is not being monitored and my AVG and Spybot virus scanners are having problems, so i most likely got a nasty virus on my computer taht keeps disabling crap and preventing me from fixing my computer.
Any help?
I have also ran in safe mode and i have no idea what the virus is because virus scanners have not picked it up.
OH, and that csrss.exe and smss.exe task wont end EVEN if i am in safemode.
I tried deleting it too.
I might have to get my freind’s external CD rom drive because my lappy is a mini and it dont have a drive. I am going to boot knoppix on my lappy and see if i can delete the file.
I dont think i can delete the csrss.exe and the smss.exe file becausei heard that people deleted it and it made their computer not boot up. So i might have to format my computer and renistall windows. That is the best way to make sure that the computer is safe :)

Best answer:

Hello,

It sounds like you have downloaded a rogue malware program. It will take a specialized program to remove this infection.

Simply uninstalling the program will probably still leave the computer infected.

A couple of months ago, I accidentally downloaded a program from somewhere that infected my computer with malware.

My malware infection was so bad, I thought that I would have to get a new computer.

It wasn’t until I found a website in google that gave honest review of spyware and malware removers that I found AdwareAlert.

I downloaded and registered it, and I couldn’t be happier. It removed my malware infection, and also a couple spyware infections I didn’t even know I had.

It has kept my computer running fast, and spyware free for a couple of months now. I highly recommend it.

The website I found can be visited below.

honestspywarereview.com

Hope this was helpful.

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2 Comments for Virus protection not monitored?

  • 1. ROCKHEAD63  |  April 17th, 2008 at 10:21 pm

    Did you try running in safe mode and doing it from there. Not sure what OS you have but most if you hold down either the control key or F8 when booting it will put you in safe mode. If you know what the file is you can just do a search to find the file and delete it. Click start go to search, click on all files and folders. Then type the name of the file in the boxes then search. then delete.

  • 2. ilknur K  |  April 17th, 2008 at 11:01 pm

    Try To Remove Virus and Spyware in you Computer. Restart you Computer Safe Mode with Networking Press here computerhope.com/issues/chsafe.htm#02

    in the Safe Mode with Networking Download and Scan By Using Malwarebytes’ Anti-Malware download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=contentBody;mostPopTwoColWrap&cdlPid=10997763

    Download and Scan By Using Super Anti-Spyware Press here superantispyware.com/

    Download and Scan By using Norman Malware Cleaner Press here majorgeeks.com/downloadget.php?id=5450&file=1&evp=6980e63d4e482f0670e991265b3250e7

    After Finish Remove Virus and Spyware Restart you Computer To Be Normal.

    Then after Un-install Avg then Restart you Computer then install again you Avg hope Avg will work well.

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